The hotel offers amenities for your comfortable stay and unforgettable experiences
Breakfast Bliss!
“The breakfast included with our stay was a delightful start to the day, offering a variety of tasty options, although it did get a bit busy.” view full review
Spacious & Bright!
“Our room was incredibly spacious, and the balcony doors allowed for refreshing air and natural light to fill the space.” view full review
Accommodating Experience
“The hotel provided excellent accommodations that made navigating the premises easy and enjoyable for everyone.” view full review
Charming Ambiance!
“The room had a lovely traditional Spanish decor that added charm and made our stay feel special.” view full review
General
No smoking on site
Wi-Fi
No parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Smoke detectors
Fire extinguishers
Key card access
Key access
Services
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Dining
Restaurant
Bar/ Lounge area
Business
Fax/Photocopying
Children
Children's menu
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Sun terrace
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
CD player
Room decor
Parquet floor
Show more
Location
Victoria, 4,
Madrid,
Spain,
28012,
Community of Madrid
Map view
street view
Victoria, 4,
Madrid,
Spain,
28012,
Community of Madrid
City landmarks
Museum
Prado National Museum
980 m
Palace
Royal Palace of Madrid
1.2
km
Casino
Gran Via
620 m
Park
El Retiro Park
1.4
km
Plaza de la Independencia
Parque del Retiro
1.2
km
Museum
Museo Nacional Thyssen-Bornemisza
650 m
Museum
Museo Nacional Centro de Arte Reina Sofia
1.3
km
Public Building
Cybele Palace
1.1
km
Museum
Plaza de Cibeles
960 m
Church
Real Basilica de San Francisco el Grande
1.4
km
Garden
Royal Botanical Garden of Madrid
1.1
km
Church
Convent of the Royal Barefoot Nuns Monasterios de las Descalzas Reales
680 m
Calle Ponzano tapas
2.8
km
Museum
CaixaForum Madrid
1.1
km
Opposite Palacio Real
Plaza de Oriente
980 m
Museum
Museo de Historia de Madrid
1.2
km
Church
Catedral de Sta Maria la Real de la Almudena
1.2
km
Theatre
Teatro Real
940 m
Library
Museum of the National Library
1.3
km
Paseo del Prado Paseo Del Prado
Paseo del Prado
1.0
km
Museum
National Archaeological Museum
1.6
km
Park
Neptune Fountain
680 m
Monument
Puerta de Toledo
1.5
km
Museum
Museo Sorolla
2.3
km
Paseo de la Republica de Cuba 4 Parque Del Retiro
Palacio de Cristal
1.9
km
Nearby
Square
Plaza Mayor
550 m
Square
Puerta del Sol
210 m
Square
Plaza de Santa Ana
270 m
Calle Alcala 42
Circulo de Bellas Artes
580 m
Church
Iglesia San Gines
450 m
Restaurants
La Mallorquina
300 m
Plaza de la Puerta del Sol 8
Taberna Malaspina
150 m
Calle Cadiz 9
Las Bravas
200 m
Calle Espoz y Mina 13
Casa Labra
360 m
Calle Tetuan 12
Cerveceria La Cruz de Malta
20 m
Plaza Olavide 11 28010
La Ria
60 m
c/ Passaje de Matheu
Pampa Beef
120 m
Calle Principe 3
La Risuena
70 m
Carrera San Jeronimo 5
Nueva Galicia
100 m
Calle Cruz 6
Reviews and Ratings
Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
great location
helpful staff
noisy room
limited dining options
7.2/10
Very good
Rooms
6.0
Location
7.7
Service
8.3
Dining
5.0
Guest reviews
7.2/10
based on 9 reviews
4/5
based on 978 reviews
7.9
7.9/10 based on 1233 reviews
#204 of 495 hotels in Madrid based on Tripadvisor
Leonard
United States,
March
2024
7.6/10
The hotel is located just steps away from Puerta del Sol, making it convenient for exploring the city on foot or by public transport. While the room was spacious for our group of three adults, the constant noise from people coming in and out was a bit disruptive, along with the challenge of enjoying the postcard window view that seemed designed for taller guests. Parking was provided initially at no cost, adding to the overall convenience of the stay.
Rooms
7.0
The room was large and accommodated our group comfortably, but the noise from other guests was a bit bothersome, and accessing the window view required the height of a basketball player.
Service
9.0
The hotel staff were very nice and helpful, going above and beyond to assist with booking transportation and offering a delightful continental breakfast service.
Location
9.0
The hotel's location near Puerta del Sol was fantastic, enabling easy exploration of the city by foot or public transport. The proximity to the metro station and a vibrant market added to the appeal of the central location.
Dining
5.0
The dining experience left much to be desired with limited options and freshness concerns. However, the light salads offered a lighter alternative for those on a budget.
Facilities
8.0
The boutique-style hotel offered a range of services from room service to tours and ticket assistance, enhancing the overall stay experience.
great location
noisy room
Kenneth
United States,
March
2024
7.0/10
Staying at the hotel was a mixed experience. The room, though tight for four people, still managed to be comfortable. Natural light was scarce, and there was noise from the wooden hallway floors. Unfortunately, we faced a minor inconvenience as our room wasn't available the first night due to a heating problem.
Rooms
7.0
The room, despite being a bit snug for four people, provided comfort. It lacked natural light and had some noise from the hallway's wooden floors. We also had a delay in checking in on the first night due to a heating issue.
Service
9.0
The staff was incredibly helpful throughout our stay. From assisting with booking a taxi to dealing with an unexpected room maintenance issue, they went above and beyond to make sure we were comfortable. Although we had to relocate to another property due to maintenance, their level of service was exceptional.
Location
8.0
The hotel's location was superb, just a stone's throw away from Puerta del Sol, making it convenient for exploring the city on foot. It was centrally located, offering easy access to key attractions like Parc de Retiro and Plaza Mayor. The bustling city center ensured we were close to everything we wanted to see.
Dining
5.0
The dining experience left much to be desired with limited options and a cramped space. The basement restaurant, while cozy, lacked variety in its offerings. The self-service breakfast provided basic choices, but the selection was not extensive.
Facilities
6.0
The hotel's facilities were adequate, catering to essential needs. However, there was room for improvement in terms of dining options and noise insulation in the rooms.
Great Location
Limited Dining Options
Dale
United States,
January
2024
5.4/10
I had a bit of a mixed experience at this hotel. The rooms were very small for the price, and there was a serious need for noise abatement materials. I ended up staying in Hotel Pasajes, which wasn't as comfortable, and on top of that, we had to move to another one of their hotels due to maintenance issues on our floor.
Rooms
5.0
The rooms were very small for the price and lacked noise abatement materials.
Service
7.0
The service was good overall. They were helpful and cooperative, even offering us a discounted taxi and printing our boarding pass. However, the mishap with the room change was a bit inconvenient.
Location
6.0
The location is pretty central, close to the main square, metro station, and hop-on bus station. It's not as clean as it looks in the pictures, and the mornings can get noisy due to deliveries to nearby establishments.
Dining
5.0
The dining experience was a bit poor. The breakfast lacked some basics like eggs, but the basement restaurant was cozy. It was self-service with juice, coffee, pastries, fruit, toast, eggs, bacon, and sausages.
Facilities
5.0
The facilities were average. Nothing too special to highlight.